PlayFrank Casino Review (2018 Edition) – What’s NEW, Hot or Not?
Play now – PlayFrank
Cashout time – Within 24 hours (including weekends)
Deposit methods – Visa and MasterCard, Trustly, Zimpler, Neteller, Skrill, paysafecard, WebMoney, Envoy, ecoPayz, bank transfer
Withdrawal methods – Same as deposit (no fees)
Currencies – EUR, GBP, USD, CAD, AUD, NOK, SEK
Languages – English, German, Norwegian, Swedish, Finnish
Licenses – Malta and Curaçao
Operator – EveryMatrix Ltd.
Contact casino – Live chat or email (24/7)
Pending time – N/A
Flushing option – N/A
Banking limits – Min/max deposit €20/€10,000 and min/max withdrawal €20/€25,000
Software – NetEnt, Quickspin, Play’n GO, NextGen Gaming, Microgaming, WMS, Evolution Gaming, Betsoft, Playson, Booming Games, Endorphina, Genii, Spigo, Pariplay, StakeLogic, OneXTwoGaming
Try the casino with deposit bonus
100% Bonus Up to €200
+ 100 Free Spins »
T&C: New players only. Match bonus WR 60x. Free Spins WR 40x and can be used on Starburst. No max win limit. Max bet 5% of deposit or €5. No code needed, use the link.
Meet PlayFrank mobile casino.
Coming from the gentlemanly Mr Green’ish look, in late 2016 they decided to take a similar route to Casumo, with minions, and made quite a few key improvements.
The powerful EveryMatrix casino platform with 500+ mobile-compatible games from NetEnt, Evolution and 10+ other developers, as well as mega jackpots should be enough for a start. And all that on a custom-made clutter-free site.
Like many, I especially like the 24/7 support (in English, Swedish, Norwegian and Finnish), free and fast banking, making withdrawals hassle-free, even on weekends.
Should be all good to go?
Not really. There are a few bonus terms that were not designed with all players in mind, and while they do have a proper license from Malta, they don’t accept players from the UK just yet. And if you are after high roller treats like GoWild or wager free bonuses like Rizk and Highroller, then you may be disappointed too.
In this PlayFrank Casino review, I’ll answer questions like:
- How good is PlayFrank’s welcome bonus? And is this another ripoff?
- Do I need to wait for ages to get a reply from customer support?
- Can I get the money in and out quickly and the way I want?
- Is there anything else for me apart from the signup bonus?
- Do they have my favourite games?
Don’t spend hours finding the answers for yourself: it just takes 5 minutes with the summary below.
Here’s what you need to know about the bonus and why.
PlayFrank Welcome Bonus – Get 100% Up to €200 + 100 Free Spins on 1st Deposit (T&C Below)
PlayFrank Casino offers no free signup bonuses. Not even no-deposit Free Spins.
But what they do have is the deposit bonuses, all 3 of them in a package like this:
- Bonus #1 – 100% up to €200 + 100 Free Spins on Starburst
- Bonus #2 – 50% up to €100 + 50 Free Spins on Starburst
- Bonus #3 – 100% up to €100 + 50 Free Spins on Starburst.
This is a total of €400 and 200 Free Spins in bonuses in 3 deposits of €20 or more.
While it all looks good on paper, let’s look at the details to get the full picture.
Follow these 9 PlayFrank welcome bonus rules to avoid (accidental) issues:
- Free Spins wagering requirement 40x
- Classic slots (e.g. Fire Joker, Joker Pro, etc.) 50%
- No max cashout limit (withdraw as much as you win)
- Bonus money played first, then your real/deposited balance
- Match bonus wagering requirement 30x bonus + deposit amount
- 100 Free Spins credited for 5 consecutive days, 20 spins a day (valid for 24h)
- Video slots count 100% (excluding Kings of Chicago, Devil’s Delight, Champion of the Track, Robin Hood, Tower Quest, Scrooge, Castle Builder).
- Tables Games, Video Poker, Other games, Jackpot Games and Live Casino 0%
- The maximum bet that can be placed is 5% of your deposit or €5, whichever is the larger amount (including double-ups).
Full bonus rules: PlayFrank Terms & Conditions.
New 18+ players only. Gamble responsibly: BeGambleAware®.
Let me explain.
What’s great about those terms is that Dead or Alive, Bloodsuckers, Thunderstruck, Castle Builder, Lucky Angler and many other games – which are often omitted from the rollover contribution at many casinos – can be played here. That’s great news for all slot junkies.
And the fact that there’s no cashout limit means if you hit it good, you can cash out all your winnings, without restrictions, which is again quite rare. Btw, the high-roller casino GoWild also has none.
The only problem (for some), is that the table games don’t contribute anything. So if you are a hardcore card games fan then Codeta Casino has some better news for you.
That said, it’s a fair enough deal if you plan to give it a try for real money anyway.
Click to learn more: PlayFrank first-deposit bonus.
There’s no bonus code needed, just follow the link.
Here’s what else they have beyond the welcome offer.
Loyalty Pays – PlayFrank Rewards and Ongoing Bonuses for Active Players
Aside from the welcome bonus, the Frank casino also runs monthly promotions, cash giveaways, exclusive bonuses and birthday prizes.
This includes Drilling for Wins and King of Blackjack challenges, where you can earn more Free Spins, reload bonuses and cashback by playing slots or table games.
How do you get the extra?
The goods are delivered right to your inbox via newsletter or to your casino account (see the image above). Very simple and straightforward, like in Casumo.
Here are the money matters.
Banking – 10+ Payment Methods, 24h-Processing (Including Weekend), No Fees
Will you get your money in and out quickly?
The answer is: yes (in most cases).
That’s because they don’t mess around with any mandatory pending times but have the payments team deal with player deposits and withdrawals daily, even weekends.
As some players have pointed out from their experience:
“… the whole process could be for 24 hours including the pending time.”
Moreover, you can open a PlayFrank account in EUR, GBP, USD, CAD, AUD, NOK or SEK. Either way, there are no additional fees on the casino’s end.
As far as payment methods go, then you can use Visa, Mastercard, Skrill, Neteller, Trustly, paysafecard, ecoPayz, WebMoney, Zimpler, Envoy and instant bank transfer. They are all are mobile-compatible, so you can make a deposit on iPhone, iPad, etc.
Plus, you’ll be able to cash out even the tiniest of wins but no less than €20, and a maximum of €25,000 per month, excluding progressive jackpots.
As usual, the identity of the player will be verified on cumulative withdrawals of €2,300 (basic KYC checks). And in case you wonder how secure the site is, then SSL encryption is applied to the entire site for data protection.
Moving on to the games…
Games – Choose from 500+ Mobile Slots, Jackpots and Live Casino Tables
Powered by EveryMatrix means access to world-class casino games.
This includes 16 iGaming studios like NetEnt, Quickspin, Play’n GO, NextGen Gaming, Microgaming, WMS, Evolution Gaming, Betsoft, Playson, Booming Games, Endorphina, Genii, Spigo, Pariplay, StakeLogic, and OneXTwoGaming. But, no Edict, Novomatic or Merkur for German slot junkies like at Joreels Casino.
You’ll also like the handy game filters, which let you sort the games by vendor, popularity or name, including a search bar. Plus, demo games are available to all, including non-registered guests.
However, the biggest downside is that there’s no separate tab with the newest releases, so don’t be disappointed if you can’t find any hot off the press.
However, they do have progressive jackpots from NetEnt, Microgaming, and Betsoft Gaming, this includes mega jackpot slots like Mega Fortune, Arabian Nights and Hall of Gods (no Mega Moolah here this time).
Better yet, PlayFrank Casino has a well-rounded live casino with both dealer-hosted and automated games, with over 75 live games in total, most available on mobile too.
This includes Baccarat Controlled Squeeze, Casino Hold’em, Caribbean Stud Poker, Immersive Roulette and Evolution’s new Dream Catcher (wheel of fortune game), just to name a few. You can even play multiple live casino tables at the same time, while on a laptop (image above).
RNG blackjack, roulette, video poker and other table games are in the mix as well.
Need any assistance? Here comes the help brigade.
PlayFrank Customer Support – 24/7 Live Chat and Email Help in English, Swedish, Norwegian and Finnish
Whenever you need help or assistance with your PlayFrank account or banking, you can rest assured they’ll help you out whether it’s day or night.
The live chat is open around the clock, but it might be off 1h around 4am CET.
What’s more, they speak English, Swedish, Norwegian and Finnish, so there’s no language barrier to worry about.
Alternatively, you can also send them an email at firstname.lastname@example.org. Unfortunately, there’s no phone support at this time.
Finally, if you feel like you can go off the hook easily, then set some daily, weekly or monthly deposit limits, or use cool-off periods: all accessible from the “Account” tab.
Here are the key takeaways.
Conclusion — What Have We Learned or Is PlayFrank Casino any Good
PlayFrank mobile casino has been kicking ass on prominent casino affiliate sites like AskGamblers and LatestCasinoBonuses since 2014, with an average player rating of very high 4 out of 5.
There are certainly some gaps that need to be improved, but it’s the case at every casino. It’s more about whether PlayFrank casino is a good fit for you, right?
Here’s what I like and don’t like about it:
- Free banking
- Custom site that’s quick and light
- Regular promotions for active players
- Fast processing times, including weekends
- Friendly and responsive customer service since 2014
- 24/7 support in English, Swedish, Norwegian and Finnish
- Great selection of games including NetEnt and Evolution
- High or average wagering requirements
- Lack of hot-off-the-press games
- No phone support
- No UK license
Learn more: Visit PlayFrank Casino.
P.S. Did I miss anything important? Need help or have any issues with the casino? Then leave me a message. I personally reply to each one.
P.P.S. If you don’t want to miss out on more quality new casinos, then see my top list.
Over to you.
I’d really love to know how was your experience with PlayFrank Casino. Any kudos or complaints? Leave your comments below.