Frank & Fred
Frank & Fred Casino Review – The Coolest VIP Club For Your Money?
Boom! Wham! Smack! – Here comes the new Frank Fred Casino.
So what’s so new about it anyway? Their approach is unique in several ways. But where Frank & Fred stands out the most is the loyalty perks. Forget about those pointless comp points – their weekly (live-streamed) raffles can take you to trips around the world and the VIP Club really packs a punch with its progressive, player-friendly rewards. I think it’s well worth considering for that alone.
Here’s a quick breakdown of the good and not-so-good stuff.
Note: Many things have changed since the last review. See the old review below or visit the casino to start playing.
Pros
- Exclusive weekly raffle with live streams
- Powerful VIP program based on turnover
- First-class games from popular developers.
Cons
- No game tournaments
- No exclusive games or live tables.
Casino overview
Editor's verdict
This casino has a few unique features that set it apart from the competition and make it a great place to play for customers worldwide. I also like their non-sticky bonus with no max cashout limit and very few excluded slots, the 24/7 customer support and the fancy new site with great slot features. It’s a pretty good slot site overall.
Min deposit: €20. Deposit at least €77 to get 77 free spins on Fred’s Lucky 777. Wagering requirement: 35x in 14 days. Free spins wagering: 35x in 3 days. New 18+ customers only. Full T&C apply.
Continue with the rest of the casino review for more highlights and tips.
Welcome Bonus
Frank & Fred Casino has a new welcome bonus in 2020.
They’ve removed the signup bonus but offer a very decent match bonus, especially for players whose deposits exceed €/$500. The wagering requirements are not super great, but the offer does not have a max cashout limit and is non-sticky. Here’s how that works:
Let’s say you get a 100% “Ratio Bonus”: €100 + 100% match = €200. Account will reflect €100 Real and €100 Bonus. Each bet will take part of the bet from Real and part from Bonus (usually 50/50, but can differ). Winnings are allocated according to the Bet split. So if you win big, you can at any time cash in half your total balance, forfeiting the bonus part. Once Wagering has been met, all cash will be Real Cash.
Overall, it’s a good welcome offer where almost all slots actually count towards the wagering requirement.
Frank & Fred VIP Club – Get Frequent & Tailored Bonuses from Day 1
Finally, a loyalty club that’s about more than just bonuses.
The Frank & Fred VIP Club has 6 tiers which don’t expire when you reach them. So all your effort won’t get lost if, for instance, you decide to take a short break while enjoying the more personalised service on the Platinum level.
So what are these VIP perks anyway?
- Level 1: Custom bonuses + progressively decreasing wagering requirement.
- Level 2: Prioritised withdrawals.
- Level 3: Super Spins (10x value) instead of Free Spins, physical gifts, merch.
- Level 4: Dedicated account manager, tickets to games, events and concerts.
- Level 5: Free online subscriptions.
But there’s still more to that. Depending on your VIP position, you’ll also get 1-150 entries to their weekly and monthly lotteries. And that’s a different story…
Weekly and Monthly Lotteries – From Dream Vacations to Gold Nuggets (Live Streamed Raffles)
Instead of daily slot tourneys and challenges, which you’ll find at another good and similar-sounding PlayFrank Casino, you get special weekly and monthly lotteries or raffles.
To qualify for the 1-150 tickets, just make a deposit within that week.
What’s more, the raffles are Live streamed and a video of each draw saved and displayed on their channels to emphasize that the lottery is fair, which is a nice touch.
The winner takes home the top prize and the 10 runner-ups each get 25 Super Spins on Starburst. So, if you want to pilot a fighter jet or take part in different life-changing experiences, then Frank & Fred Lottery can make your dreams come true in fairly imaginative ways.
Here’s how you can get started.
Banking
It’s all very simple in Frank & Fred’s cashier.
They accept Visa and MasterCard, Trustly, Zimpler, Swish, Sofort, Skrill, Neteller, Paysafe and more. The min deposit and withdrawal limit is €/$20, and €/$20 (SEK and NOK also accepted). Choose manual bank transfer to deposit and withdraw without limits. Mind the 5% fee for Paysafe.
There’s no cashout pending time as such, but it can take up to 72 hours to clear a withdrawal request on their end. Payment operations work 08:00 – 23:00 on Mon–Fri, and 09:00 – 18:00 on weekends.
F&F Casino also has the BankID and Pay N Play feature, so customers in Sweden can enjoy instant bank withdrawals and additional peace of mind like GutsXpress. And for additional reassurance, the casino also has Maltese and Swedish licensing.
Now onto the games.
Games
As of April 2020, Frank & Fred has over 522 games from top game providers. It’s good to see that they seem to be all caught up in terms of the very latest releases too.
Are you after progressive jackpots? – Some of the biggest and most popular of them from NetEnt, Microgaming and Yggdrasil are in the mix as well.
As expected, you’ll also find several video pokers, including the Microgaming ones, as well as a small handful of RNG table and card games. Live Casino is powered by NetEnt only.
Customer Support – Live Chat or Email
Frank Fred Casino has shown to be good with dealing with player issues thanks to a dedicated international team.
You can reach out to them both on desktop and mobile via live chat or email at support@frankfred.com, in English, Finnish, German, Swedish, Portuguese or Norwegian.
The online chat is open from 8:15 – 02:00 in Norway, from 8:15 – 01:00 in Finland and Germany, and 24/7 in Sweden. Support in English is offered 24/7.
Conclusion
Final Thoughts
So, Frank & Fred isn’t the only solution for all player’s problems. But it does one thing exceptionally well – reward your loyalty with one of the best VIP schemed on the market. At the start of 2020 they also went through several changes, including new design and game features, bonuses, payment methods and markets. Over the years they’ve grown a lot and I’m confident that there are many good things in store for their players.
Check it out!
About Our Reviews
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Nikita, Founder and reviewer at Mvideoslots.com.
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